API Center/Set Priority for Agent
 
 

Set Priority for Agent

POST
https://api.itniotech.com/v3/cc/seat/updatePriority
Set priority for agent.
 
Request Parameters
Parameters Description Required Required
voiceGroupId Agent group ID(Agent group query returns voiceGroupId) Yes Integer
params Object Yes JOSNArray
keyId Agent id Yes Integer
priority Agent level, can only be set to 1-999 Yes Integer
 
Request Sample
Request URL:
    https://api.itniotech.com/v3/cc/seat/updatePriority
Request Method:
    POST
Request Headers:
    Content-Type: application/json;charset=UTF-8
    Sign: 05d7a50893e22a5c4bb3216ae3396c7c
    Timestamp: 1630468800
    Api-Key: bDqJFiq9
Request Body:
{
    "voiceGroupId": 2,
    "params":[{
        "keyId":1,
        "priority":2
    }]
}
 
Response Parameters
Parameters Description Required
status status code，0 is successful. For other failures, please refer to the interface response code String
reason Failure reason description String
data null String
 
Response Sample
{
	"status": "0",
	"reason": "success",
	"data": null
}
 
Response Status Code
status Description
0 Success
-1 Authentication error
-2 Authentication error
-16 Timestamp expires
-18 Port program unusual
-20 Data existing
-22 Parameter exception
-23 Data caps
Set up Valid Call Definitions For Agent
Query Call Record List

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